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GIG Southeast: Knowledge Sharing: A Case Study of Excellence in the Digital Age

  • April 16, 2019
  • 11:30 AM - 1:00 PM
  • Las Haciendas 12933 Gulf Freeway Houston, Texas 77034
  • 18


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Knowledge Sharing: A Case Study of Excellence in the Digital Age

Location:  Las Haciendas 12933 Gulf Freeway Houston, Texas 77034

If you've had trouble finding information at your organization, you're not alone. According to Panopto's Workplace Knowledge and Productivity Report as reported in TD at Work November 2018 issue, six in 10 employees find it difficult to get the information they need to do their jobs well. In many cases, employee departures are responsible for knowledge gaps. A vast majority of respondents (85 percent) feel it's crucial for organizations to document and preserve employees' unique knowledge before they leave a company. Furthermore, 70 percent of respondents agree that when employees leave or changes within an organization and take their unique work knowledge with them, it costs the organization time and money to replace it. Reports estimate that preserving and sharing knowledge would save smaller organizations as much as $2 million in employee productivity, and larger organizations could save $200 million or more.

Presenter's Dynisha Klugh and Fred Stawitz will guide attendees through a case study situated to the development and use of an electronic discussion board by Nalco Champion to drive the quick turnaround of viable solutions to operations problems, capturing/sharing of important technical information, and creating/deploying essential training.

Learning Objectives:

  • Attendees will learn the critical components of the Nalco Champion knowledge sharing system and how they function to the benefit of employees, management, the organization, and customers.
  • Attendees will be able to take away results focused information and strategic solutions connected to successful knowledge sharing processes that can be transferred to an organization and areas of influence

Speakers:Dynisha Klugh and Fred Stawitz

Dynisha Klugh serves as Director of Learning Technologies and Curriculum Development for Nalco Champion—the Energy Services division of Ecolab. She has served in key roles on learning programs for over 20 years, including Training and Change Management Project Manager for HP and Independent Consultant where she provided companies with pivotal organizational change management and training strategies for SAP implementations. She leads a team that has demonstrated the power of collaboration as a learning accelerator when they used knowledge sharing technology to generate social learning that united the experiences of two previously competitor organizations (Nalco and Champion Technologies) during a merger. Nalco Champion saw a 100% increase in online collaboration and subject matter expert participation within four short months and won the prestigious MAKE (Most Admired Knowledge Enterprise) award twice. Her work proves that knowledge sharing platforms can be used as a professional learning and development solution and that they give companies a competitive advantage. Dynisha’s experience is backed by an IT degree and an MBA with a concentration in Environmental Management. She is also a certified Project Management Professional (PMP). She is gaining expertise in collaborative learning and leveraging advantages of technological advances in artificial intelligence.

Fred Stawitz, national award-winning educator/writer, and recipient of the Leadership 500 Awards LEAD Circle of Winners presented by HR.com. He authored the highly praised book Don't Run Naked Through The Office which helps employees navigate a path to success through the challenges of each of the four types of workplace environments. He researches, writes, and speaks internationally on Blockchain and other digital technologies as well as how employees' experience of the work environment impacts safety, productivity, and sustainable profitability. He developed skills-based training programs for the United Space Alliance Ascent Flight Design Group (space shuttle program) and InterGen (a Shell/Bechtel joint energy venture), led the development of online technical training for El Paso Corporation, and currently serves in a regulatory compliance capacity at Kinder Morgan. He has also appeared on CNN Headline News–Local Edition in Southern California, a PBS local affiliate special in Pennsylvania as well as a variety of television/radio programs and was quoted in a special Congressional Quarterly report.


Association for Talent Development, Houston Chapter
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