CTN Southeast: Knowledge Management Explained

Description:  What is knowledge management? Does every company use it the same way? If I want to incorporate knowledge management at my company, how would I build a business case?

Knowledge management is a growing area under the talent development umbrella, but not many fully understand why it exists or how to begin implementing the department. We will learn from someone who sees talent management from the backbone (software) side of knowledge management.

Learner Objectives:

• Communicate different purposes of knowledge management.
• Business case for knowledge management and why it is a people solution that uses IT.
• Explore some basic techniques that those in training positions may be able to apply through a couple of scenarios and group discussion.

Target Audience :  Beginner

ATD Competency Model - Area of Expertise This Session Supports: Knowledge Management

Speaker:  Jason Biggs holds a MA in Behavioral Sciences with a focus on Industrial/Organizational Psychology. He has a particular interest in talent development. After graduate school, he spent his time coaching individual contributors and entry level managers. He is currently a project manager at OverNite Software. His current position centers around developing the process side of an innovative approach to a knowledge management solution.